Frequently Asked Questions

Probably, but please be patient. Marketing & Communications has an extensive (OK, massive) photo bank but few people to quickly find the photo and send it along to you.

Please just let one of us know what you’re looking for, how soon you need it, how you plan to use it, and we’ll try to get to it as soon as we can. Contact us at [email protected]

As for shooting photos for you, we can sometimes do that, too. But the more lead-time you can give us, the better. Contact us at [email protected]

For copyright, security and privacy reasons, we do not currently provide staff or public access to our photo bank.

Unfortunately, our small staff only has time to produce pieces that are part of the University’s strategic marketing efforts.

We’re working on developing a series of templates departments and clubs can use and adapt for their projects. We’ll share info about where they are and how to use them soon.

Contact Victoria Scanlan Stefanakos [email protected] to discuss.

In the past, Marketing arranged for a professional photographer to come to campus several times a year for portrait sessions of faculty and staff. These days, we are working to streamline that process by working with the Provost’s office. Please stay tuned for more details.

As for your photo on myCampus, that is handled by Monica Campbell, whose office produces the staff ID cards. Her office is in the Olsen Student Center, and you can reach her at [email protected]

To request a new UMF subsite, one you will be responsible for developing and maintaining, please contact Tom Donaghue: [email protected]  He will submit a ticket to System Web Technologies and ask them to build you the shell of a subsite. Next, he will build out your homepage a bit, send you instructions on how to access your new subsite and provide you with a Web Best Practices document.

See more on the page about Websites.

Contact Tom Donaghue: [email protected]  He will add a new user to your subsite and provide them with instructions on how to access your site.

Please note, while we can provide student-workers with Editor access to your site, Marketing does not train students to do the work. We simply have nowhere near the staffing capacity to do that. You are responsible for training and overseeing the students’ work on your subsite.

You are also responsible for letting Tom know when a student Editor has left UMF so he can remove their access. This is important for security purposes and should be reviewd (by you) every January and May as students leave or graduate.

Contact Tom Donaghue: [email protected] and please provide the URL of the page in question in your email message so he can find it. The UMF website is currently at more than 1,200 pages and growing — and that does not include the content residing on myCampus.

This comes up a lot and it looks more dire than it actually is. It almost always means you’re trying to access your WordPress site from off campus and are not using a VPN client to do so.

To access your UMF WordPress subsite from off campus, users first need to download and use the secure VPN client. After download and installation, WordPress users log in to the VPN client first (wait a few seconds) and then access their subsite as usual.

If you have not already installed the University System VPN, follow the instructions at https://vpn.net.maine.edu/.

If you need assistance setting up the VPN, contact the IT Help Desk [email protected] or call them 1-800-696-4357.

The use of the VPN client resolved a significant security issue and was announced by IT Services in September 2021.

The VPN is not needed when users log in to WordPress from on campus.

While we don’t currently have an experts list we can share with the news media, we definitely have many faculty who are experts in their fields of study and research.

Contact April Mulherin at  [email protected] with your topics of interest and contact information, and she will get back to you.

Yes you can. Please submit your photos, videos, or any other content for UMF social media channels to Dylan Eustis at [email protected]

We can’t guarantee that every submission will run. But it’s very helpful if you include:

• Your name and UMF group
• The date when the photos and / or videos were taken
• The subject of what you are sending
• Which UMF groups are affiliated with the content you are sharing
• Any UMF-related social media profiles to tag, if applicable

Once submitted, Dylan will get back to you to review your post before publishing.

Chompers is a busy Beaver, of course! But please contact us at [email protected] and we’ll see when Chompers (and the students trained to be Chompers) are available.